View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001473 | K18X001.00 SKB SWAN | SW | public | 2022-05-04 12:55 | 2025-07-17 17:04 |
| Reporter | (ALTech) Sangmin Choi | Assigned To | Due Date | 2022-05-11 13:54 | |
| Priority | high | Severity | s4-minor | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Summary | 0001473: Report this issue to Google Issue Tracker, I guess it's related with audio focus. | ||||
| Description | The Youtube audio is playing when the other app is foreground. It's not reproduced every time, but it's very easy to reproduce. The reproduce steps are as follows, 1. Open the Youtube and run any contents, you can hear the Youtube audio. 2. Press the "NUGU" button of RCU, say "Zemkids". Then the Zemkids application will be opened. 3. Sometimes, the Youtube audio was played on Zemkids application. And, when you go back to Youtube using "Back" button, the Youtube app only displayed black screen. The prebuilt Youtube version is 2.13.08 and there is no problem with 2.13.08 version. And, there is an update of Youtube, the version is 2.16.032. This issue was only happened with 2.16.032 version. The audio focus will be changed as 2 cases, 1. Youtube -> NUGU(transient) -> Youtube -> Zemkids 2. Youtube -> NUGU(transient) -> Zemkids -> Youtube(2.16.032 only) I don't know why the sequence are variety, but I guess it's related with Android framework(Activity lifecycle or audio focus manager). In case 2, the Youtube app(2.16.032) request the audio focus although the Youtube is not the foreground application. At that time, the Youtube audio is played but the foreground application is Zemkids. Could you please check this issue and report to Google Issue Tracker? | ||||
| Additional Information | SKB Jira : https://jira.skbroadband.com/browse/BPM-375 | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Sangmin Choi , (ALTech) Wooshin Kang , |
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Please check the attached log file, you can filter message with "audiofocus". And, you may need Brent's help to open Zemkids application through NUGU voice recognization. |
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Hi, Jacky, Could you please assign an engineer for this ticket? Thank you. |
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Hi Sangmin, We will try latest YouTube version in Google GTVS beta program first to see if this issue is still there, and then we will post a ticket in issue tracker. Thanks~ |
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Hi, Jacky, Ok, I see. And, before post a ticket, please analyze on your side first. Thank you. |
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Hi Sangmin. As our experience in mantis 1441. Google will ask us to proof this issue on SoC's reference platform which does not includ any Middleware softwares. (Because it may be Middleware's issue) In my test, if I use am start to launch Zemkids while Youtube is running, there is no this issue. So, I think NUGU is a key point to reproduce this issue. And we also need to provide the reproduce steps to Google when reporting issue. But I think they do not have NUGU. So, we need to your help to do the following things to let us verify this issue on SoC's EVK: 1.A simple apk(android service) like NUGU to do the same audiofocus control in background. You may ask NUGU developer to provide it. If possible, please also provide the source code of this sample. This is for let Google make sure there is no problem in this simple apk. 2.Please confimr if we can provide the Zemkids apk to google if issue can be reproduced by above simple apk? If the answer is no, please provide a simple zemkids like app to do the same audiofocus control. |
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Hi Sangmin, For above 1 simple apk like NUGU. please implement it as following, so we can test it on EVK: 1.Simple apk (like NUGU) needs to be able to trigger by command (for example receive intent to trigger it, so we can use " am boradcast" to trigger it). Because Gooogle may not have your RCU and EVK may not support NUGU keycode. 2.When Simple apk is triggered, it needs to do the same audiofocus contorl as NUGU. 3.When Simple apk is triggered, it needs to launch Zemkids app. |
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Hi, River, I have a good news, you can reproduce this issue using Youtube and Google Assistant. [ Reproduce step ] 1. Open Youtube and play any contents. 2. Press Google Assistant key on RCU and say "settings", then the Android settings menu will be opened. 3. There should be no audio under Android settings menu. There is no audio with Youtube 2.13.08 version. And, with Youtube 2.17.006 version, you can hear the Youtube audio under Android settings menu. I used the GTVS Beta program account, so the Youtube version is 2.17.006, but the Youtube 2.16.032 version has same issue. Please check the above reproduce step. I think you can report this issue with above things. |
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Attached video files will help you to understand reproduce steps. |
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Hi Sangmin. Ok, I will try you way to collect the log and report to google. |
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Hi, River, Thank you. Please let me know if you have any update. |
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Hi Sangmin, After using your method about using google assistant to launch setting. I check the audiofocus log. But I think it is different issue with your original one. You can see the follow log and descriptions. 1.The original log with NUGU to launch Zemkid is below. As you can see, the last requestAudioFocus() is from Zemkids, but youtube still output audio. In this case, I think it is wrong that the Youtube is not request audio focus but audio is still output. 05-12 12:46:32.114 739 2497 I MediaFocusControl: requestAudioFocus() from uid/pid 10062/7773 clientId=android.media.AudioManager@e40a0eedev.cobalt.media.CobaltMediaSession@8a1398f callingPack=com.google.android.youtube.tv req=1 flags=0x0 sdk=31 05-12 12:46:49.824 739 2497 I MediaFocusControl: requestAudioFocus() from uid/pid 10028/2426 clientId=android.media.AudioManager@5573d41d.a.a.a.a.c.b$a@c1512e6 callingPack=com.skt.aidev.nugustb req=4 flags=0x0 sdk=28 05-12 12:46:57.689 739 858 I MediaFocusControl: abandonAudioFocus() from uid/pid 10028/2426 clientId=android.media.AudioManager@5573d41d.a.a.a.a.c.b$a@c1512e6 05-12 12:46:57.697 739 1599 I MediaFocusControl: abandonAudioFocus() from uid/pid 10028/2426 clientId=android.media.AudioManager@5573d41d.a.a.a.a.c.b$a@c1512e6 05-12 12:46:58.142 739 858 I MediaFocusControl: requestAudioFocus() from uid/pid 1000/17056 clientId=android.media.AudioManager@1a2e892com.skb.zemkids.global.AudioFocusManager$1@825b263 callingPack=com.skb.zemkids req=1 flags=0x0 sdk=29 05-12 12:46:59.242 739 858 I MediaFocusControl: abandonAudioFocus() from uid/pid 10062/7773 clientId=android.media.AudioManager@e40a0eedev.cobalt.media.CobaltMediaSession@8a1398f 2.The below log is using google assistant to launch settings. As you can see, the last requestAudioFocus() is from Youtube, so youtube will output audio. In this case, the issue is why Youtube try to request Audio Focus. 05-12 12:52:16.376 725 2009 I MediaFocusControl: requestAudioFocus() from uid/pid 10062/3637 clientId=android.media.AudioManager@a048eb1dev.cobalt.media.CobaltMediaSession@550df96 callingPack=com.google.android.youtube.tv req=1 flags=0x0 sdk=31 05-12 12:52:36.503 725 1358 I MediaFocusControl: requestAudioFocus() from uid/pid 10048/1563 clientId=android.media.AudioManager@2164dad callingPack=com.google.android.katniss req=3 flags=0x0 sdk=31 05-12 12:52:39.743 725 2009 I MediaFocusControl: abandonAudioFocus() from uid/pid 10062/3637 clientId=android.media.AudioManager@a048eb1dev.cobalt.media.CobaltMediaSession@550df96 05-12 12:52:40.308 725 4541 I MediaFocusControl: abandonAudioFocus() from uid/pid 10048/1563 clientId=android.media.AudioManager@2164dad 05-12 12:52:43.404 725 747 I MediaFocusControl: abandonAudioFocus() from uid/pid 10062/3637 clientId=android.media.AudioManager@a048eb1dev.cobalt.media.CobaltMediaSession@550df96 05-12 12:52:44.124 725 1702 I MediaFocusControl: requestAudioFocus() from uid/pid 10062/3637 clientId=android.media.AudioManager@a048eb1dev.cobalt.media.CobaltMediaSession@550df96 callingPack=com.google.android.youtube.tv req=1 flags=0x0 sdk=31 So, If I report the second issue to Google by using google assistant, it maybe not solve your original issue. Please let me know if you only need to report second issue? |
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Hi, River, I doubt the root cause is the Youtube get or request Audio Focus despite of the Youtube is not the foreground activity. Could you please check my opinion is correct or not? Does it make sense? As you mentioned, there is no "requestAudioFocus()" log message. But, there is a log message as follows and I think it is related with audio focus. 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 Of course It's perfect if we can make a sample application for reporting Google, but I don't know how NUGU process the audio focus and how NUGU start other activity. (Anyway, I'm asking to SKT how they implement about audio focus and start activity.) For honestly, I expect when Google fix the second issue then the original issue will also be fixed. Please check the attached file, it's my analysis of this issue. Thank you. 20220512_analysis.txt (9,388 bytes)
1. Youtube 2.13.08 and test with NUGU and Zemkids // ALT : NUGU request audio focus 04-27 11:19:14.407 system_server 529 2039 I MediaFocusControl requestAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 callingPack=com.skt.aidev.nugustb req=4 flags=0x0 sdk=28 // ALT : Youtube loss audio focus as transient 04-27 11:19:14.409 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(-2) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:19:14.409 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus loss (transient) 04-27 11:19:14.409 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus action: PAUSE // ALT : NUGU release audio focus 04-27 11:19:22.491 system_server 529 547 I MediaFocusControl abandonAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 04-27 11:19:22.537 system_server 529 547 I MediaFocusControl abandonAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 // ALT : Youtube get the audio focus, I guess the last activity in the Audio Focus stack 04-27 11:19:22.547 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:19:22.547 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus gain 04-27 11:19:22.547 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus action: PLAY 04-27 11:19:23.908 system_server 529 1709 I MediaFocusControl requestAudioFocus() from uid/pid 10064/4223 clientId=android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 callingPack=com.google.android.youtube.tv req=1 flags=0x0 sdk=31 04-27 11:19:23.916 system_server 529 546 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/4223 clientId=android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 // ALT : Zemkids request audio focus because Zemkids applicstion has started 04-27 11:19:23.929 com.skb.zemkids 5451 - I AudioFocusManager AudioFocusManager() called. create constructor 04-27 11:19:23.929 com.skb.zemkids 5451 - I AudioFocusManager requestAudioFocus() called 04-27 11:19:23.932 system_server 529 546 I MediaFocusControl requestAudioFocus() from uid/pid 1000/5451 clientId=android.media.AudioManager@502d61fcom.skb.zemkids.global.AudioFocusManager$1@a6ccd6c callingPack=com.skb.zemkids req=1 flags=0x0 sdk=29 04-27 11:19:23.932 com.skb.zemkids 5451 - D AudioFocusManager requestAudioFocus() requestAudioFocus result : 1 04-27 11:19:23.932 com.skb.zemkids 5451 - D AudioFocusManager requestAudioFocus() START PLAY 04-27 11:19:25.354 system_server 529 1078 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/4223 clientId=android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 2. Youtube 2.17.006 and test with NUGU and Zemkids // ALT : NUGU request audio focus 04-27 11:22:31.522 system_server 529 1374 I MediaFocusControl requestAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 callingPack=com.skt.aidev.nugustb req=4 flags=0x0 sdk=28 // ALT : Youtube loss audio focus as transient 04-27 11:22:31.528 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(-2) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:22:31.528 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus loss (transient) 04-27 11:22:31.529 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus action: PAUSE // ALT : NUGU release audio focus 04-27 11:22:37.655 system_server 529 2040 I MediaFocusControl abandonAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 04-27 11:22:37.690 system_server 529 2044 I MediaFocusControl abandonAudioFocus() from uid/pid 10030/2330 clientId=android.media.AudioManager@8511a23d.a.a.a.a.c.b$a@a90fb20 // ALT : Zemkids request audio focus because Zemkids applicstion has started 04-27 11:22:38.328 com.skb.zemkids 6723 - I AudioFocusManager AudioFocusManager() called. create constructor 04-27 11:22:38.328 com.skb.zemkids 6723 - I AudioFocusManager requestAudioFocus() called 04-27 11:22:38.329 system_server 529 2044 I MediaFocusControl requestAudioFocus() from uid/pid 1000/6723 clientId=android.media.AudioManager@a6ccd6ccom.skb.zemkids.global.AudioFocusManager$1@4728f35 callingPack=com.skb.zemkids req=1 flags=0x0 sdk=29 04-27 11:22:38.330 com.skb.zemkids 6723 - D AudioFocusManager requestAudioFocus() requestAudioFocus result : 1 04-27 11:22:38.330 com.skb.zemkids 6723 - D AudioFocusManager requestAudioFocus() START PLAY // ALT : Youtube get the audio focus despite of the Youtube is not the foreground activity 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus gain 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus action: PLAY 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(-1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - I starboard_media Audiofocus loss 04-27 11:22:38.735 system_server 529 2044 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/4223 clientId=android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 04-27 11:22:39.509 com.google.android.youtube.tv 4223 - W starboard_media Audiofocus action: PAUSE (explicit user action required) 3. Youtube 2.13.08 and test with Google Assistant and Settings 05-12 15:46:34.528 com.google.android.katniss:interactor 1571 2989 W AudioManager See the documentation of requestAudioFocus() for what to use instead with android.media.AudioAttributes to qualify your playback use case // ALT : Google Assistant request audio focus 05-12 15:46:34.529 system_server 739 10446 I MediaFocusControl requestAudioFocus() from uid/pid 10049/1571 clientId=android.media.AudioManager@b338171 callingPack=com.google.android.katniss req=3 flags=0x0 sdk=31 // ALT : Youtube loss audio focus 05-12 15:46:34.723 system_server 739 10445 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/18795 clientId=android.media.AudioManager@22ecc77dev.cobalt.media.CobaltMediaSession@b4380e4 05-12 15:46:34.723 system_server 739 10445 I MediaFocusControl AudioFocus removeFocusStackEntry(): removing entry for android.media.AudioManager@22ecc77dev.cobalt.media.CobaltMediaSession@b4380e4 // ALT : Google Assistant release audio focus 05-12 15:46:40.658 system_server 739 10445 I MediaFocusControl abandonAudioFocus() from uid/pid 10049/1571 clientId=android.media.AudioManager@b338171 05-12 15:46:41.747 system_server 739 9208 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/18795 clientId=android.media.AudioManager@22ecc77dev.cobalt.media.CobaltMediaSession@b4380e4 // ALT : Android Settings activity doesn't need any audio, so I guess there is no log message about requestAudioFocus() 4. Youtube 2.17.006 and test with Google Assistant and Settings 05-12 15:49:05.453 com.google.android.katniss:interactor 1571 2989 W AudioManager See the documentation of requestAudioFocus() for what to use instead with android.media.AudioAttributes to qualify your playback use case // ALT : Google Assistant request audio focus 05-12 15:49:05.454 system_server 739 1413 I MediaFocusControl requestAudioFocus() from uid/pid 10049/1571 clientId=android.media.AudioManager@b338171 callingPack=com.google.android.katniss req=3 flags=0x0 sdk=31 // ALT : Youtube loss audio focus 05-12 15:49:05.747 system_server 739 1413 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/20325 clientId=android.media.AudioManager@6fc8a86dev.cobalt.media.CobaltMediaSession@55fff47 05-12 15:49:05.747 system_server 739 1413 I MediaFocusControl AudioFocus removeFocusStackEntry(): removing entry for android.media.AudioManager@6fc8a86dev.cobalt.media.CobaltMediaSession@55fff47 // ALT : Google Assistant release audio focus 05-12 15:49:11.313 system_server 739 2130 I MediaFocusControl abandonAudioFocus() from uid/pid 10049/1571 clientId=android.media.AudioManager@b338171 05-12 15:49:13.255 system_server 739 890 I MediaFocusControl abandonAudioFocus() from uid/pid 10064/20325 clientId=android.media.AudioManager@6fc8a86dev.cobalt.media.CobaltMediaSession@55fff47 // ALT : Android Settings activity doesn't need any audio, so I guess there is no log message about requestAudioFocus() // ALT : Youtube get the audio focus despite of the Youtube is not the foreground activity 05-12 15:49:13.729 system_server 739 890 I MediaFocusControl requestAudioFocus() from uid/pid 10064/20325 clientId=android.media.AudioManager@6fc8a86dev.cobalt.media.CobaltMediaSession@55fff47 callingPack=com.google.android.youtube.tv req=1 flags=0x0 sdk=31 |
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Hi Sangmin, As you mentioned, there is no "requestAudioFocus()" log message. But, there is a log message as follows and I think it is related with audio focus. 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 >> Though, youtube receives onAudioFocusChange(1), but it then immediate receive dispatching onAudioFocusChange(-1) as following log. 1 is for AUDIOFOCUS_GAIN, -1 is for AUDIOFOCUS_LOSS. 04-27 11:22:38.733 com.google.android.youtube.tv 4223 - D AudioManager dispatching onAudioFocusChange(-1) to android.media.AudioManager@ad16d1bdev.cobalt.media.CobaltMediaSession@84bdeb8 So, I think it is a different case as google assistant case. For honestly, I expect when Google fix the second issue then the original issue will also be fixed. >> If so, then let us report the google assistant issue first. But please note, if these are two different issues, we may spend more time on original issue. |
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Hi, River, Ok, please report it to Google. |
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Hi Sangmin, Our 3PL already help us post this issue https://issuetracker.google.com/232965617 if there are any updates, I'll let you know |
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Hi, Jason, Thank you for all your assistant. |
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Hi, Jason, Is there any update on issue tracker? Thank you. |
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Hi Sangmin, 3PL help us push Google on 6/15, 6/28, 7/7. But it hasn't been updated yet. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-05-04 12:55 | (ALTech) Sangmin Choi | New Issue | |
| 2022-05-04 12:55 | (ALTech) Sangmin Choi | Status | new => assigned |
| 2022-05-04 12:55 | (ALTech) Sangmin Choi | Assigned To | => (SW) Jacky Chiang |
| 2022-05-04 12:56 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Wooshin Kang | |
| 2022-05-04 12:57 | (ALTech) Sangmin Choi | Issue Monitored: (SW) Brent Choi | |
| 2022-05-04 12:58 | (ALTech) Sangmin Choi | File Added: zemkids_fail.log | |
| 2022-05-04 12:58 | (ALTech) Sangmin Choi | File Added: zemkids_ok.log | |
| 2022-05-04 12:58 | (ALTech) Sangmin Choi | Note Added: 0009962 | |
| 2022-05-10 08:30 | (ALTech) Sangmin Choi | Note Added: 0009986 | |
| 2022-05-11 09:17 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Jason Ling |
| 2022-05-11 09:20 | (SW) Jacky Chiang | Note Added: 0009992 | |
| 2022-05-11 09:39 | (ALTech) Sangmin Choi | Note Added: 0009994 | |
| 2022-05-11 11:05 |
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Note Added: 0009999 | |
| 2022-05-11 11:07 |
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Note Edited: 0009999 | |
| 2022-05-11 13:40 |
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Note Added: 0010001 | |
| 2022-05-11 13:51 | (SW) Jacky Chiang | Issue Monitored: (SW) Jacky Chiang | |
| 2022-05-11 15:33 | (ALTech) Sangmin Choi | Note Added: 0010005 | |
| 2022-05-11 15:35 | (ALTech) Sangmin Choi | File Added: Youtube_2.13.08.MOV | |
| 2022-05-11 15:35 | (ALTech) Sangmin Choi | File Added: Youtube_2.17.006.MOV | |
| 2022-05-11 15:35 | (ALTech) Sangmin Choi | Note Added: 0010006 | |
| 2022-05-11 18:30 |
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Note Added: 0010007 | |
| 2022-05-12 08:33 | (ALTech) Sangmin Choi | Note Added: 0010009 | |
| 2022-05-12 13:57 |
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Note Added: 0010013 | |
| 2022-05-12 15:21 | (ALTech) Sangmin Choi | File Added: 20220512_analysis.txt | |
| 2022-05-12 15:21 | (ALTech) Sangmin Choi | Note Added: 0010014 | |
| 2022-05-12 15:21 | (ALTech) Sangmin Choi | Note Edited: 0010014 | |
| 2022-05-12 15:22 | (ALTech) Sangmin Choi | Note Edited: 0010014 | |
| 2022-05-12 16:09 |
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Note Added: 0010015 | |
| 2022-05-12 16:38 | (ALTech) Sangmin Choi | Note Added: 0010016 | |
| 2022-05-18 11:07 |
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Status | assigned => acknowledged |
| 2022-05-18 11:07 |
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Note Added: 0010044 | |
| 2022-05-18 15:41 | (ALTech) Sangmin Choi | Note Added: 0010049 | |
| 2022-05-18 15:41 | (ALTech) Sangmin Choi | Issue Monitored: (ALTech) Sangmin Choi | |
| 2022-07-06 13:16 | (ALTech) Sangmin Choi | Note Added: 0010317 | |
| 2022-07-07 09:07 |
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Note Added: 0010324 | |
| 2025-07-17 17:04 | (PM) Sheila Tu | Status | acknowledged => closed |
| 2025-07-17 17:04 | (PM) Sheila Tu | Resolution | open => fixed |